FAQ

Frequently Asked Questions

Where are your developers based?

JetDevs developers work from tech centers across Asia, Eastern Europe, and South America.

How long do your clients usually work with your developers?

Historically, clients engage our developers for 12 to 18 months on average. Many of our developers have been with the same clients for many years.

How good are your developers?

Our goal is to provide in-house quality software developers through an on-demand service which means we need to have rigorous testing, training, and continuous performance evaluations. Our team has a track record of providing long-term, dedicated remote development services to high-growth businesses around the world.

What if I only need a developer for a short project?

Our developers can be engaged for as little as a one month period.

Is there a free trial period?

Yes, we offer a risk-free trial period of 5 days. For 3-month terms, the risk-free trial period is 14 days.

Are there discounts for longer-term contracts?

Yes, we provide discounts on extended terms of 3 months or more.

How do I pay for my developers?

Monthly fees can be paid by bank transfer. We are also planning to start accepting credit cards over the coming months.

Can I contact my developers after hours?

Yes, it may be possible to arrange after-hours support directly with your JetDevs developers.

Do you offer SCRUM masters resources?

Yes, we plan to offer other roles including SCRUM masters, UX designers, and QA engineers.

How much do developers cost?

For our monthly term developers on an hourly basis, our rates starting from USD 25 per hour for standard developers, and starting from USD 35 per hour for senior developers. Discounted rates are available for longer terms of 3 or more months.

Will I have problems communicating with my developers?

All developers have years of experience working with sprint teams that communicate primarily in English. In some cases, where the developer is a great match technically but is less fluent in spoken English, we’ll assign one of our development coordinators to help bridge any communication challenges. However, in our extensive experience of remote teamwork, over 95% of communication is conducted in written form such as Slack/Team/Skype chats, user stories, diagrams, and Jira tickets.

What can I do if I have issues with my developer?

If you aren’t satisfied with your developer’s performance at any time, let us know, and we’ll either help to quickly resolve the issue, or we’ll provide a replacement for you.

Who owns the IP created by my JetDevs developers?

As the preferred provider of remote development teams to both funded startups and public corporations, JetDevs understands the critical importance of IP rights and protection. Unlike most tech staffing companies, we fully assign IP rights to you, the client, for all work created by your contracted JetDevs team upon payment of invoices. JetDevs will also sign confidentially agreements with you prior to any development to ensure protection of your existing intellectual property.

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